SAP On-Premise Application Support

Keep SAP running. On your timeline — not SAP's.

Naatik keeps ECC 6.0 and HANA environments stable, secure, and fully supported, so your team is never forced into a migration before you're ready for one.

Schedule a Free SAP Health Check See what's included ↓

SAP Landscape

Operational

ECC 6.0 · PRD Stable

HANA DB 42ms avg response

NetWeaver Patched

Open tickets 3 · SLA on track

Illustrative view of a Naatik-managed SAP landscape

Years focused on SAP Basis & on-premise support

US / LATAM

Senior engineers covering both time zones

Forced migrations. You set the S/4HANA timeline, not us

Why Now

SAP is retiring mainstream maintenance for ECC 6.0.

Mainstream maintenance for SAP Business Suite 7 (ECC 6.0) ends December 31, 2027. After that, staying on SAP's own support means paying for extended maintenance through 2030 — or moving to independent, third-party support that keeps your system patched and compliant, on your own schedule.

—Days

—Hours

—Min

—Sec

Until SAP mainstream maintenance for ECC 6.0 ends — December 31, 2027

2027

Mainstream maintenance ends

SAP's standard support for ECC 6.0 / Business Suite 7 stops.

2030

Extended maintenance ends

SAP's paid extension runs out — at a premium over standard fees.

Your timeline

Independent support with Naatik

Stable, compliant, and supported for as long as you need it.

Our Approach

We don't reinvent your SAP environment. We keep it running — and ready.

01 / Stabilize

Stabilize

We take over day-to-day Basis administration, monitoring, patching, and incident response, so your ECC or HANA environment runs reliably, with no surprises.

02 / Optimize

Optimize

We tune performance, close security gaps, and clean up the technical debt that's been quietly slowing your team down for years.

03 / Prepare

Prepare

When you're ready to move to S/4HANA — or RISE, or nowhere at all — we help you plan the path without disrupting the system you depend on today.

What's Included

Premier Support, scoped to what you actually run.

One engagement, senior engineers, and a scope built around your landscape — not a bundle of services you didn't ask for.

Basis

Basis Administration

System monitoring, transports, client administration, and daily health checks across ECC, HANA, and NetWeaver.

Security

Patching & Compliance

Regular OSS notes, kernel upgrades, and security patching to keep your environment current and audit-ready.

Support

Incident & Ticket Support

SLA-backed support from engineers who already know your landscape — not a new queue every time you call.

Performance

Performance Tuning

Database and application-layer tuning to fix the slowdowns your users have quietly learned to live with.

Integration

Integration Support

Keeping SAP talking to the systems around it — CRM, EDI, and custom interfaces — without breaking on the next patch.

Advisory

Roadmap Advisory

An honest read on when — or whether — to move to S/4HANA, from a team with no incentive to rush you.

How We Work

Four steps, no disruption to what's already running.

Assessment

We review your current landscape, support history, and pain points to find real opportunities for stability and savings.

Engagement Plan

You get a clear scope, SLA, and price — built around what you run, not a standard package.

Transition

We onboard alongside your team, or your outgoing vendor, with zero disruption to daily operations.

Ongoing Support

Your environment stays stable, current, and monitored, with a direct line to the engineers who actually run it.

Why Naatik

Independent support, without the call-center layer.

Naatik engineer monitoring an SAP environment

On every ticket, an engineer who already knows your landscape.

8+ years focused specifically on SAP Basis and application support — not a generic IT helpdesk that added SAP to its list.

Senior engineers on every ticket. No first-line queue, no re-explaining your landscape from scratch.

Flexible, scoped engagements instead of the long-term lock-in contracts common with larger vendors.

US and LATAM coverage for responsive, cost-effective support across time zones.

Clients

Companies that trust Naatik with their SAP environment.

Agroindustrias Cayo Blanco

Atlantic Bank

Constructora ACME

CISA

Agroindustrias Cayo Blanco

Atlantic Bank

Constructora ACME

CISA

Contact

Let's talk about your SAP environment.

Tell us what you're running and what's not working.

Replies within one business day

ebecerril@naatik.com

Phone

+1 (415) 341-9888

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